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HOW-TO GUIDE FOR RENTALS
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How does Fable rentals work?Check out our rental inventory and create a wishlist of items you would like to reserve for your event. Submit your wishlist to us. We will provide you with a proposal with rental availability and pricing. The items will be reserved for 10 days after your receive your proposal. The reservation will then expire without a 25% deposit.
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How soon after I submit my wishlist will I recieve a qoute?After recieving your wishlist, we will respond with a qoute within 48 (business day) hours. Have a quick question before submitting your wishlist? Shoot us a message!
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Is there a minimum order requirement?Yes, for deliveries within our set 15 mile delivery area, there is a $250 minimum. Deliveries outside our area require pre-approval and there is a $500 minimum (not including shipping). *A processing fee will be added to any order less than the minimum to reach the required minimum amount. *Delivery charges are not included in the calculation of the minimum order value.
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How does payment work?A signed contract and non-refundable 25% deposit are due within 10 days of receiving the proposal. The balance is then due 45 days prior to the event. We accept all major credit cards, cash, checks, Venmo and PayPal.
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Why is my deposit non-refundable?Our inventory consists of one-of-a-kind pieces reserved for your special date. Therefore, your reservation makes each of the pieces unavailable to anyone else on that date.
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What is your delivery area and how much does delivery cost?We deliver within 15 miles of our home base in Marshfield, MA. Delivery costs 10-15% of the rental order and includes basic setup. There is a minimum delivery fee of $25. Mileage will be accounted for in deliveries beyond the 15 mile radius.
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Are your vintage items true antiques?Yes! We pride ourselves on carrying only authentic antiques. No two items are exactly alike and all have a long history of love! * Normal age and wear are expected due to item authenticity. If you'd like to see a specific item/items in person prior to your event, please book an appointment with us.
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Can I pick up my own rentals?Yes, some small items may be available for customer pickup. Larger items require delivery due to their delicate nature and risk of damage during transportation.
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What happens if a rental is damaged?Accidents happen. There is a damage waiver factored into each rental price to cover minor damage. If a rental item is intentionally damaged/neglected and requires professional repair or replacement, you will recieve an invoice for the repair/replacement cost.
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Do you provide set-up or decor design?Yes! We will take care of the basic setup of rentals and this is included in the delivery fee. If you would like assistance with decor design, we would be happy to help! Please specify your request for decor design in your rental request as additional fees may apply.
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What if it rains at my event?We hope for sunny skies on your special day! Since there is no guarantee of the weather conditions, we require each event to have an inclement weather plan in place to ensure our rentals stay safe and dry.
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Where are you located?We are located in Marshfield, Massachusetts.
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Are your items available for photo shoots, house staging or other events?Yes! We would love to have our pieces be part of your professional styled shoot. Full day rentals (5+ hours) are the same as prices listed on the website. Only need a 1/2 day rental? A discount may apply- please contact us for further details. Vehicle rentals are the same as price listed on the website. All vehicle rentals must be within a 15 mile radius. Setting up your own photo shoot? You are welcome to rent our pieces for that as well! Send us a message or submit your item requests in a wishlist. Looking to use some of our pieces to stage your home? We can arrange that! Send us a message with your requests!
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Still have questions? Contact us!Submit your question on our CONTACT US page or by phone or email. fablevintagerentals@gmail.com 617.688.4349
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